Mon - Thu: 8:00 - 17:00, Fri: 8:00 - 16:00, Sat - Sun: Closed Autotecnic Sheffield FAQ – Your Questions Answered
Welcome to the Autotecnic Sheffield - German Car Specialists FAQ page, where we provide answers to your most common queries about our services. Whether you’re looking for details on servicing, repairs, or booking an appointment, you’ll find it all here.
Celebrating 20 Years of Excellence!
This year marks our 20th anniversary, and we couldn’t have done it without our fantastic customers. For two decades, we’ve been dedicated to delivering exceptional workmanship, expert knowledge, and unbeatable customer service.
Whether you're a new customer or a loyal client, we remain committed to providing the highest standard of care for your vehicle.
1. About Autotecnic
Q: What is Autotecnic, and what services do you offer?
A: Autotecnic is a specialist independent vehicle repair and servicing centre based in Sheffield. We offer expert care for AUDI, BMW, CUPRA, MINI, Mercedes-Benz, SEAT, SKODA and VW vehicles, covering everything from routine servicing and MOTs to advanced diagnostics, and repairs.
Q: Where are you based, and how can I find you?
A: We are located at:
Unit 12, Meadowhall Industrial Estate, Amos Road, Sheffield, S9 1BX
We are right next to Meadowhall Shopping Centre, making it easy to drop off your car and enjoy some shopping while we take care of your vehicle. We're also close to:
We are just a short drive from Junction 34 of the M1, making us easily accessible to customers from Rotherham, Barnsley, Doncaster, and the surrounding areas.
Q: What are your opening hours?
⏰ Monday – Thursday: 8:00 AM – 5:00 PM
⏰ Friday: 8:00 AM – 4:00 PM
⏰ Saturday & Sunday: Closed
Q: How can I get in touch with you?
Phone: 0114 242 4455
Email: enquiries@autotecnic.co.uk
Website Contact Form: Visit Here
Q: Why choose Autotecnic instead of a main dealership?
A: We provide personalised service, transparent pricing, and genuine care for every vehicle. Our state-of-the-art equipment and dealer-level diagnostics mean we can offer the same expertise without the premium price tag. Plus, we put our customers first—no hidden fees, no unnecessary upselling, just honest and high-quality service.
2. Booking and Appointments
Q: How do I book a service, diagnostics, repair or MOT with Autotecnic?
A: You can book online via our booking page or call us directly at 0114 242 4455.
Q: Can I book an appointment at short notice?
A: We always try to accommodate last-minute bookings where possible. Give us a call, and we’ll do our best to fit you in.
Q: How long does a service usually take?
A: It depends on the type of service:
- Interim service: 1–2 hours
- Full service: 3–4 hours
- MOT test: Around 50 - 60 minutes
If any additional repairs are required, we’ll keep you informed of any additional costs and provide an estimated completion time.
Q: Do you offer while-you-wait services?
A: Yes! For short jobs like MOT tests, oil changes, and basic diagnostics (protocol printout only), you’re welcome to wait in our customer lounge, with refreshments and free WiFi.
3. Services and Repairs
Q: What types of repairs do you carry out?
A: We handle everything from routine maintenance to major repairs, including:
- Brake and clutch repairs
- Engine diagnostics
- Suspension and steering repairs
- Exhaust system repairs
- Air conditioning servicing
- Electrical and ECU diagnostics
Q: Do you use genuine manufacturer parts?
A: Yes, we use Genuine or OEM parts to ensure your vehicle maintains its performance and reliability.
Q: Do you offer specialist services for AUDI, BMW, CUPRA, MINI, Mercedes-Benz, SEAT, SKODA and VW?
A: Absolutely! We have dealer-level diagnostic equipment for these brands, allowing us to pinpoint and fix issues accurately.
Q: My car has a warning light on – can you diagnose the problem?
A: Yes, our state-of-the-art diagnostic equipment can quickly identify faults and provide a solution.
4. MOTs and Vehicle Inspections
Q: How much does an MOT test cost?
A: Our MOT test cost is £54.85. If your car needs minor adjustments to pass, we’ll always consult you before proceeding.
Q: Can I get my MOT and service done on the same day?
A: Yes, many customers prefer to combine their annual service with an MOT test for convenience.
Q: What happens if my car fails its MOT?
A: If your car fails, we’ll provide a detailed report outlining the issues and present estimated costs. We can carry out the necessary repairs and retest your vehicle as soon as possible.
5. Pricing and Payments
Q: Do you offer fixed-price servicing?
A: Yes, we have fixed-price servicing for AUDI, BMW, CUPRA, MINI, Mercedes-Benz, SEAT, SKODA and VW
Call us for a quote.
Q: What payment methods do you accept?
A: We accept:
- Credit & Debit Cards
- Cash
- Bank Transfers (BACS)
6. Warranties and Guarantees
Q: Do you provide a warranty on repairs?
A: Yes! All our repairs are covered by a minimum 12-month or 12,000-mile warranty, whichever comes first.
Q: Will servicing my car at Autotecnic affect my manufacturer’s warranty?
A: No, we follow manufacturer-approved servicing procedures, fit Genuine or OEM parts and use only approved oils, meaning your warranty remains intact and we also update your digital service records.
7. Additional Services
Q: Do you provide a courtesy car while mine is being repaired?
A: Yes, we offer courtesy cars on request. Please mention this when booking (Terms & Conditions apply).
Q: Can I wait while my car is being serviced?
A: Yes, we have a comfortable waiting area with refreshments and free WiFi.
8. Local and Customer Information
Q: Do you only serve customers in Sheffield?
A: No, we welcome customers from across South Yorkshire & Derbyshire, including:
- Rotherham
- Barnsley
- Doncaster
- Chesterfield
Q: How can I stay updated with Autotecnic?
A: Follow us on:
- Facebook: Autotecnic
- Linkedin: Autotecnic
9. Celebrating 20 Years of Customer Service Excellence
Q: How has Autotecnic grown over the past 20 years?
A: Since opening our doors two decades ago, we have:
✅ Expanded our team with highly trained German car specialists
✅ Invested in the latest dealer-level diagnostic tools
✅ Grown a loyal customer base across Sheffield, Rotherham, Chesterfield, Barnsley, and Doncaster
✅ Built a reputation for honest, reliable, and expert service
Q: What sets Autotecnic apart when it comes to customer service?
A: We believe every customer deserves VIP treatment, no matter how big or small the job. Our commitment to excellence, integrity, and professionalism means that:
✅We explain everything clearly – no jargon, no pressure
✅We offer fair and competitive pricing – no surprises, no hidden costs
✅We provide a customer-first approach – because your trust matters to us
Still, Have Questions?
Call Us: 0114 242 4455
Email: enquiries@autotecnic.co.uk
Visit Us: Get Directions
Website: www.autotecnic.co.uk
Need a repair, diagnostics or service? Book Now